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Privacy Policy for Padel Sheds

Last Updated: 7 August 2025

1. Introduction

Welcome to Padel Sheds (“we”, “us”, “our”). We are committed to protecting and respecting your privacy.

This policy explains what personal data we collect from you, how we use it, and how we keep it secure when you visit our website www.padelsheds.com. This includes when you use our contact form, sign up for our newsletter, or click through to our booking partner.

For the purpose of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), the data controller is Padel Sheds Group Ltd. Padel Sheds Group Ltd is a company registered in England and Wales with company number 16062064. Our registered address is Unit 1, Matrix Court, Sovereign Way, Chester CH1 4QX.

2. What Data We Collect

We may collect and process the following data about you:

  • Identity & Contact Data: Includes your first name, last name, email address, and phone number when you provide it to us through our contact form or when signing up for our newsletter.

  • Technical Data: Includes your internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website. This is collected automatically.

  • Usage Data: Includes information about how you use our website, such as which pages you visit.

  • Marketing and Communications Data: Includes your preferences in receiving marketing from us (i.e., our newsletter).

3. How We Collect Your Data

We collect data in the following ways:

  • Direct Interactions: You provide us with your data when you:

    • Fill in our contact form.

    • Subscribe to our newsletter.

    • Correspond with us by phone or email.

  • Automated Technologies: As you interact with our website, we automatically collect Technical Data about your equipment and Browse actions. We collect this personal data by using cookies and other similar technologies.

4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to:

  • Respond to your inquiries made via our contact form (based on our legitimate interest to run our business).

  • Send you our newsletter with club news, offers, and event information, where you have given your consent to do so.

  • Administer and protect our business and this website, including troubleshooting, data analysis, and system testing (based on our legitimate interest for running our business and provision of IT services).

  • Use data analytics to improve our website, services, and customer experiences (based on our legitimate interest to define types of customers for our services and to keep our website updated and relevant).

5. Data Sharing and Third Parties

We do not sell your personal data to third parties. We may have to share your data with the following parties for the purposes set out above:

  • Booking System (Playtomic): We do not process court bookings or payments directly on our website. We use Playtomic as our third-party booking partner. When you click a “Book Now” button, you will be directed to their platform. Any data you provide to them is subject to their own privacy policy, which you should review.

  • Service Providers: Companies that provide IT and system administration services, such as our website hosting provider and analytics provider.

  • Email Marketing Platform: The service we use to manage and send our newsletter.

  • Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Our website uses an SSL certificate to encrypt data transferred between you and the server. Access to your personal data is limited to those employees and third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

8. Your Legal Rights

Under UK data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.

  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate.

  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

  • Your right to withdraw consent – You can withdraw your consent to our newsletter at any time by clicking the “unsubscribe” link in any email.

To exercise any of these rights, please contact us at privacy@padelsheds.com.

9. Cookies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies.

10. Changes to This Privacy Policy

We keep our privacy policy under regular review. Any updates will be posted on this page.

11. How to Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@padelsheds.com   Address: Unit 1, Matrix Court, Sovereign Way, Chester CH1 4QX